WD: Error When Starting Word Art Using Insert Object Command (136215)

SYMPTOMS

When you use the Object command on the Insert menu to activate Microsoft Word Art 2.0, you receive the following error message:

The server application, source file, or item cannot be found. Make sure the application is properly installed, and that it has not been deleted, moved, or renamed.

NOTE: WordArt in Word 97 is no longer accessed via the Insert Object menu. Word Art 2.0 may still be an option in the Insert Object menu but may have been removed from the system when Word 97 was installed. To use WordArt with Word 97, point to Toolbars on the View menu and click Drawing. Then click Insert WordArt on the Drawing toolbar.

CAUSE

This problem occurs when you try to register Word Art 2.0 by double- clicking the Wordart2.reg file. The Wordart2.reg file contains an error that points all references to Word Art in the Windows Registry to C:\Windows\Msapps, regardless of what folder Word Art is installed in.

STATUS

Microsoft has confirmed this to be a problem in Word for Windows 95, version 7.0. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

Use Windows Explorer to open the \Program Files\Common Files\Microsoft Shared\WordArt folder, and double-click Wrdart32.exe to correctly register Word Art. The following message will appear:

Word Art may only be used to embed objects. It must be started from within another application.

Click OK, and return to Word. Word Art is now registered correctly.

If the WordArt folder is missing, run Setup again to reinstall Word Art 2.0.