PC Ext: The F2 Key Does Not Display All Postoffices (136008)



The information in this article applies to:

  • Microsoft Mail for PC Networks 3.0
  • Microsoft Mail for PC Networks 3.0a
  • Microsoft Mail for PC Networks 3.2
  • Microsoft Mail for PC Networks 3.2a
  • Microsoft Mail for PC Networks 3.5

This article was previously published under Q136008

SYMPTOMS

When you run the External Mail program with 13 or more postoffices, and you press the F2 key to view the status of postoffices and use the down arrow to scroll to view other postoffices, you do not see the 13th postoffice in the list.

RESOLUTION

To see all available postoffices, use the down arrow key to scroll to the bottom of the list; then use the up arrow key to go back to the top of the list. The missing postoffice will appear as you scroll up.

STATUS

Microsoft has confirmed this to be a problem in versions 3.0, 3.0a, 3.2, 3.2a, and 3.5 of Microsoft Mail for PC Networks. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Modification Type:MajorLast Reviewed:11/18/1999
Keywords:KB136008