How to Import Folders from a .PST File (135062)


The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0
  • Microsoft Outlook 97 8.01
  • Microsoft Outlook 97 8.02
  • Microsoft Outlook 97 8.03
  • Microsoft Windows Messaging
This article was previously published under Q135062

SUMMARY

Unlike Microsoft Mail for PC Networks, Microsoft Exchange Windows clients do not allow you to directly import folders using the File Import command.

In Microsoft Exchange, the File Import command imports Microsoft Mail .MMF files, as well as Microsoft Exchange personal address book (.PAB) files.

MORE INFORMATION

To import folders from a .PST file, you must first add the .PST file to your profile:
  1. In the Microsoft Exchange Windows client, choose Services on the Tools menu.
  2. Click Add.
  3. Select Personal Folders in the Available Information Services list box.

    If you do not have Personal Folders as one of the available information services, contact your Microsoft Exchange administrator. The appropriate information service is not installed on your computer and you will need to reinstall the Microsoft Exchange client.
  4. Click OK. A dialog box will appear, asking you for the name of the .PST file you want to open. If this file does not exist, a new (empty) file will be created. If this file does exist, select the .PST file from which you want to import the folders.
The folders from the new .PST file are listed along with your other folders. You can move or copy folders or messages between the new .PST and your other .PSTs or folders.
Modification Type:MinorLast Reviewed:8/16/2005
Keywords:kbinfo kbusage KB135062
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