Word Hangs When You Perform a Mail Merge to Electronic Mail (134931)
The information in this article applies to:
- Microsoft Word for Windows 95 7.0a
- Microsoft Word for Windows 95
This article was previously published under Q134931 SYMPTOMS
When you open or create a main document for a mail merge, click Send on the
File menu, and then attempt to perform a mail merge to electronic mail,
Word hangs (stops responding).
WORKAROUND
To work around this problem, close the window that appears when you click
Send on the File menu, and then perform the mail merge.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 7.0 and 7.0a
for Windows 95. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
REFERENCES
For more information about merging to electronic mail, click the Index tab
in Microsoft Word Help, type the following text
and then double-click the selected text to go to the "sending form letters"
topic.
| Modification Type: | Minor | Last Reviewed: | 11/22/2005 |
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| Keywords: | kbmerge KB134931 |
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