OFF: "Error Reading Disk" When Closing or Saving File on Floppy (134840)
The information in this article applies to:
- Microsoft Project 98 for Windows
- Microsoft Project for Windows 95 4.1
- Microsoft Project for Windows 95 4.1a
- Microsoft Word 97 for Windows
- Microsoft Word for Windows 95
- Microsoft Word for Windows 95 7.0a
This article was previously published under Q134840 SYMPTOMS
In the programs listed at the beginning of this article, when you close or
save a file, you may receive the following error message
Error Reading Disk in Drive <A>:
Please Insert Disk
With Serial Number 0000-0000 in Drive <A>:
Press ENTER for OK or ESC to Cancel: OK
where <A> is one of the floppy disk drives in your computer.
Additionally, if you wait too long to respond to this error message, your
computer stops responding (hangs), and you must turn it off and on again to
return to Windows.
NOTE: This problem does not occur if you are running Windows NT.
CAUSE
This problem occurs with files that are saved to a floppy disk, when you do
any of the following:
- Remove the floppy disk while the file is still open, and then close the
file or the program.
- Save the file to a different floppy disk while the file is still open.
- Remove the floppy disk while the file is still being saved.
NOTE: A file on a floppy disk is considered open as long as any program has
the file open.
This problem occurs when the program attempts to access a file on a
floppy disk when that floppy disk (and file) is no longer available. If
program is attempting to close or save a file on a floppy disk,
and the floppy disk is no longer in the drive, your receive the error
message described earlier.
WORKAROUND
To work around this problem, close any files that are located on a floppy
disk before you remove the disk from the floppy disk drive. Note that this
means that you cannot save a file from one floppy disk to another floppy
disk using the same floppy disk drive. You must first transfer the file to
your hard disk or to a floppy disk in another drive.
To avoid having your computer stop responding if you receive this error
message, use either of the following methods:
- Quickly press ESC.
-or-
- Quickly insert the floppy disk that contains the file back in the floppy
disk drive and press ENTER.
Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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Keywords: | kbbug kberrmsg kbnofix KB134840 |
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