Windows for Workgroups DHCP TCP/IP-32 Client Fails to Start (134764)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft TCP/IP-32 for Windows for Workgroups 3.11
  • Microsoft TCP/IP-32 for Windows for Workgroups 3.11a
  • Microsoft TCP/IP-32 for Windows for Workgroups 3.11b
This article was previously published under Q134764

SYMPTOMS

The TCP/IP protocol fails after you start your computer when you use the following operating system and protocols and enable DHCP:

  • Windows for Workgroups with TCP/IP-32. -or-

  • Windows 95 with TCP/IP.
This problem occurs when at least one network device has a static TCP/IP address.

CAUSE

After a TCP/IP address conflict, your Windows for Workgroups DHCP client fails to send a DHCPDECLINE packet and therefore fails to obtain a valid DHCP TCP/IP address from the Windows NT DHCP server.

This problem occurs on a Windows NT DHCP network where your Windows for Workgroups DHCP client obtains a dynamic TCP/IP address that is identical to the static TCP/IP address of another network device.

WORKAROUND

To work around this problem:

  1. Prevent this TCP/IP address conflict from reoccurring by:

    • Excluding the static TCP/IP address from the range of dynamic TCP/IP addresses on the Windows NT DHCP server. -or-

    • Configuring the static TCP/IP network device to use a TCP/IP address that does not fall within the dynamic TCP/IP address range of the Windows NT DHCP server.
  2. Request a new TCP/IP address for your Windows for Workgroups client from the Windows NT DHCP server:

    1. In a MS-DOS command window of Windows for Workgroups, type: ipconfig /release
    2. Type: ipconfig /renew

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51, and in Microsoft TCP/IP-32 for Windows for Workgroups version 3.11, 3.11a, and 3.11b. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The Windows for Workgroups DHCP client accepts the dynamic TCP/IP address from the Windows NT DHCP server and sends an ARP (Address Resolution Packet) packet to make sure there is no other computer with the same address on the network. The TCP/IP network device with the static address replies, indicating that it has the same address. This causes the TCP/IP protocol on your Windows for Workgroups DHCP client to shut down even though it is supposed to send the DHCPDECLINE packet to the Windows NT DHCP server to obtain a valid TCP/IP address. The TCP/IP client with the static TCP/IP address shows a message that there is a conflict but it functions normally.
Modification Type:MajorLast Reviewed:12/5/2003
Keywords:KB134764 kbAudDeveloper
©2003 Microsoft Corporation. All rights reserved.