WD: Unable to Save WordMail Note to Novell 4.02 Server (134726)
The information in this article applies to:
- Microsoft Word for Windows 95
- Microsoft Word 97 for Windows
This article was previously published under Q134726 SYMPTOMS
When you try to save a WordMail message to a Novell 4.02 server, you may
receive the following error message:
Microsoft Word Err=1391 - Word cannot complete the save due to a file
permission error. (path and filename)
However, Microsoft Word will save the document with a filename that has
been truncated to the MS-DOS 8.3 filename standard. This will happen no
matter what file format you choose to save the WordMail message.
CAUSE
You may receive this error message when Microsoft Word is unable to
determine if the file system on the server to which you are saving the file
supports long filenames. You may also receive this message when you use the
Save As command on the File menu or the FileSaveAs Wordbasic command.
STATUS
Microsoft has confirmed this to be a problem in Word for Windows 95 version
7.0 and Word 97. Microsoft is researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes
available.
WORKAROUND
To work around this problem, save the file with an 8.3 filename.
MORE INFORMATION
The Novell 4.02 server is manufactured by Novell, Inc., a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | kbinterop kbualink97 KB134726 |
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