Closing WinMail Modal Dialog Box Produces Error (134120)
The information in this article applies to:
- Microsoft Word for Windows 95
This article was previously published under Q134120 SYMPTOMS
If you cancel more than one WordMail message while a modal dialog box is
open in Word, Word produces the following error message when you close the
modal dialog box:
There is insufficient memory. Word cannot display the requested font.
In addition, the next time you open a WordMail message, Word produces a
general protection fault (GP fault) or an invalid page fault.
Note: A modal dialog box is any dialog box that requires focus and does not
relinquish focus until you click OK or Cancel. Examples include File New,
File Open, File Save, and Insert Object. Most dialog boxes in Word are
modal.
CAUSE
The wrong windows are closed when the WordMail messages are canceled
because the activate is not being changed properly.
STATUS
Microsoft has confirmed this to be a problem in Word for Windows 95,
version 7.0. Microsoft is researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
WORKAROUNDS
Method 1: Open only one WordMail message at a time.
Method 2: Close the modal dialog box before canceling the WordMail
messages.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | KB134120 |
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