WinFax Pro Buttons and Menus Not Available in Word (134062)
The information in this article applies to:
- Microsoft Word for Windows 95
This article was previously published under Q134062 SYMPTOMS
WinFax Pro buttons and menus are not available in Word for Windows 95,
version 7.0. WinFax Pro may also cause error messages printing to the fax
driver from Word. One common error message is:
Select Paper Size between 0-22 inches.
CAUSE
WinFax Pro looks for a Template (singular) folder for its information. This
path is hard-coded in WinFax Pro by Delrina. In Word for Windows 95, the
directory structure has changed to MsOffice\Templates (plural). Therefore,
when WinFax looks for the Template folder, it cannot find one and cannot
add the macros necessary to provide its functionality in Word.
STATUS
This issue is under review by Delrina and a correction will be considered
for inclusion in a future release of WinFax Pro.
WORKAROUND- Create a subfolder in the Word program folder and name it Template.
- Move your Normal.dot template to this new folder.
- Reinstall WinFax Pro.
- Copy the Normal.dot file from the Winword\Template folder back to its
correct location in the MsOffice\Templates folder.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | KB134062 |
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