Julia Child Chef's Tips: No Text with ATI Video Drivers in NT (133754)

SYMPTOMS

Text may not display in Chef's Tips when you use ATI video drivers set to display at 65,000 or 16 million colors under Windows NT 3.5 or 3.51.

CAUSE

The Chef's Tips display white text on a black background. When the ATI video driver is set to 65,000 or 16 million colors, the black background shows. This behavior may occur in other programs when white text is displayed on a black background.

Microsoft has confirmed this to be a problem in Microsoft Julia Child: Home Cooking With Master Chefs version 1.0 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION

NOTE: Close open files and programs before you attempt these steps.

To resolve this problem, change the color display to 256 colors using the following steps:

Open the Control Panel, which is located in the Main program group.
Click Display.
In the Color Palette box, set colors to 256.
Click the Test button to test the color setting before changing the system settings.
If the test is successful, click Restart Windows Now.

MORE INFORMATION

The ATI video products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.