"PowerPoint Is Not Responding..." When Closing Windows 95 (133084)


The information in this article applies to:

  • Microsoft PowerPoint for Windows 95
This article was previously published under Q133084

SYMPTOMS

When you try to shut down Windows 95 while PowerPoint for Windows 95, version 7.0 has an unsaved presentation open, you may encounter the following error message:
This program is not responding. It may be busy, waiting for a response from you, or it may have stopped running.
  • Click Cancel to ignore and return to Windows.
  • To close this program immediately, click End Task. You will lose any unsaved information in this program.
  • To give the program 20 seconds to finish what it is doing, click Wait, and then try to close the program again.

CAUSE

This behavior is by design. Windows 95 uses this method to alert you that you are in the middle of a shut down, that you have an application still running, and that some type of user intervention is necessary. (You have 20 seconds in which to save the file before this error dialog box appears.)

RESOLUTION

To exit the dialog box, select one of the choices provided as best suits your needs.

MORE INFORMATION

PowerPoint 97 behaves differently. If you try to shut down Windows 95 while you have an unsaved presentation in PowerPoint, you see the message:
Do you want to save the changes you made to the (Unsaved Presentation)?
Whether you click Yes, No, or Cancel, the Windows 95 shutdown routine stops.
Modification Type:MinorLast Reviewed:8/16/2005
Keywords:kbusage KB133084
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