Setup Remove All Doesn't Remove Renamed Application Shortcut (132980)
The information in this article applies to:
- Microsoft Access 97
- Microsoft Access for Windows 95
- Microsoft Excel 97 for Windows
- Microsoft Excel for Windows 95
- Microsoft PowerPoint 97 for Windows
- Microsoft PowerPoint for Windows 95
- Microsoft Project 98 for Windows
- Microsoft Project for Windows 95 4.1
- Microsoft Word 97 for Windows
- Microsoft Word for Windows 95
This article was previously published under Q132980 SYMPTOMS
When you run the Setup program for one of the programs listed at the
beginning of this article, and you click the Remove All button (in
maintenance mode) the shortcut for the program that you remove may still be
available in Windows.
CAUSE
This behavior occurs if you have renamed the shortcut for the program.
For example, if you rename the shortcut for Microsoft Word to Word, the
shortcut is not removed when you run Setup in maintenance mode and click
the Remove All button. This behavior occurs because the Setup program does
not detect that the shortcut has been removed. If Setup cannot locate the
shortcut (assuming the original name), Setup assumes that the shortcut does
not exist and does not remove the shortcut.
Note that the shortcuts are added to the Start Menu\Programs folder in the
Microsoft Windows folder, and appear on the Programs menu on the Start menu
in Windows.
WORKAROUND
To work around this behavior, when you use the Remove All feature in
maintenance mode Setup, if a shortcut for the program is left on your
computer, you can delete the shortcut by dragging the shortcut to the
Recycle Bin.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | KB132980 |
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