Encarta 95: GP Fault When Using Dictionary or Thesaurus (132888)


The information in this article applies to:

  • Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh
This article was previously published under Q132888

SYMPTOMS

When you look up a word in the Encarta 1995 Dictionary or Thesaurus, you may receive the following error message:
Dict caused a general protection fault in module Redllwin.dll.
If you click Close, you quit Encarta and cannot restart the program.

If you use the Encarta 1995 Thesaurus in Microsoft Windows 95/98, you may receive the following error message:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Close, you quit the Thesaurus but Encarta remains running.

If you click Details, you receive the following error message:
Dict caused a general protection fault in module Redllwin.dll.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Encarta for Windows, 1995 edition.

WORKAROUND

To work around this issue, exit Windows (if you are using Microsoft Windows 3.x), and then restart the computer. You can now restart Encarta.
Modification Type:MajorLast Reviewed:5/26/2001
Keywords:kberrmsg kbprb KB132888
©2002 Microsoft Corporation. All rights reserved.