Icons Missing in Control Panel (132885)

SYMPTOMS

When you open Control Panel from a shortcut or another program, only the following five icons are available:

   Add New Hardware
   System
   Modems
   ODBC
   Network.

CAUSE

This problem can occur if you are running a version of Control.exe from a previous version of Windows. The Control.exe file may be in the Windows folder, or it may be called directly by the shortcut from another folder.

RESOLUTION

Remove the shortcut that points to the Control.exe file. Make sure that the Control.exe file in the Windows folder is the current version. If the Control.exe file in the Windows folder is not the current one, remove or rename it and then extract the current file from the Windows disks or CD- ROM and place it in the Windows folder.

For information about how to extract a file, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 129605
TITLE : How to Extract Original Compressed Windows Files

MORE INFORMATION

This problem should occur only with shortcuts that specifically point to Control.exe or 16-bit Windows-based programs that calls Control.exe. If you open Control Panel by clicking Start, pointing to Settings, then clicking Control Panel, the problem does not occur because Control.exe is not called.