Occasional Display Problems with Dialog Boxes and Messages (132792)


The information in this article applies to:

  • Microsoft Windows 95
  • Microsoft Windows 98
This article was previously published under Q132792

SYMPTOMS

When you run Windows 95/98, you may experience some or all of the following symptoms:

  • The background of the dialog boxes may not be displayed correctly.
  • The area under the dialog boxes may contain multicolored bits of garbled information.
  • Messages in Microsoft Exchange may not be display correctly, or only part of the message is displayed correctly.

CAUSE

This behavior can occur when the cursor-drawing thread is pre-empted while it holds the screen lock. When this occurs, the next drawing operation is not performed correctly.

RESOLUTION

To work around this behavior, use the appropriate method:

Method 1

Increase the graphics acceleration setting. To do so, follow these steps:

  1. Right-click My Computer, and then click Properties.
  2. Click the Performance tab, click Graphics, and then move the Hardware Acceleration slider all the way to the right.
  3. Click OK, and then click Close.
  4. Click Yes when you are prompted to restart your computer.

Method 2

Add the line LockCursor=1 to the [display] section of the System.ini file. To do so, follow these steps:

  1. Click Start, and then click Run.
  2. In the Open box, type system.ini, and then click OK. Note that the System.ini file opens in Notepad.
  3. Add the following line to the [display] section of the System.ini file: LockCursor=1
  4. On the File menu, click Save, and then click Exit on the File menu.
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kbgraphic kbprb kbui KB132792
©2004 Microsoft Corporation. All rights reserved.