Unable to Restore cc: Mail After Opening .wri File (132790)
The information in this article applies to:
This article was previously published under Q132790 SYMPTOMS
When you open a file with a .wri extension from cc:Mail version 2.1,
WordPad starts automatically, and the cc:Mail window is minimized, but you
are unable to restore the cc:Mail window after closing WordPad.
CAUSE
When you run a .wri file from cc:Mail, cc:Mail attempts to run the
program that the .wri extension is associated with, and the cc:Mail
window is minimized. Even after you upgrade to Windows 95, the following
line, found in the [extensions] section of the Win.ini file, causes .wri
files to be associated with Write.exe:
wri=write.exe ^.wri
However, in Windows 95, Write.exe has been replaced with a program stub
that starts WordPad (Wordpad.exe). Therefore, when you open a .wri file
from cc:Mail in Windows 95, Write.exe starts, which in turn starts WordPad.
When you then quit WordPad, the Write.exe stub remains in memory. Because
the original program run from cc:Mail, Write.exe, has not been closed, the
cc:Mail window is not automatically restored. In fact, the cc:Mail window
cannot be restored until the Write.exe program is closed.
RESOLUTION
Modify the [extensions] section of the Win.ini file so that the line that
reads
wri=write.exe ^.wri
reads:
wri=c:\progra~1\access~1\wordpad.exe ^.wri
NOTE: Changing the program that .wri files are associated with in
Windows Explorer does not correct this problem.
MORE INFORMATION
cc:Mail is manufactured by cc:Mail, Inc., a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 7/28/2001 |
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| Keywords: | kbAppCompatibility KB132790 |
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