Sun Exabyte 8500 Tape Device Requires Firmware Upgrade (132741)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
This article was previously published under Q132741

SYMPTOMS

After you backup data on a Sun Exabyte Model 8500 tape device and attempt to catalog tape information using Windows NT Backup (NTBACKUP.EXE), the following error message appears:
Tape drive error detected

If more than one volume set is backed up on a tape, only the first volume set is visible during the catalog process.

RESOLUTION

To correct this problem, obtain the following from Exabyte Technical Support at (800) 445-7736 and upgrade the firmware:
  • Code Load Tape software (part number 310059-000)
  • Firmware Upgrade - 85C06X0
Modification Type:MajorLast Reviewed:12/16/2003
Keywords:kb3rdparty KB132741
©2003 Microsoft Corporation. All rights reserved.