Printing MS-DOS Applications Causes Windows 95 To Hang (132671)


The information in this article applies to:

  • Microsoft Windows 95
This article was previously published under Q132671

SYMPTOMS

When you print a document, Windows 95 seems to stop responding (hangs) on some computers that have 4 MB of RAM (Random Access Memory) and that have multimedia components installed.

CAUSE

There may not be enough available memory to start the print spooler.

RESOLUTION

To work around this behavior, follow these steps:
  1. On the desktop, click Start, point to Settings, and then click Printers on the menu that appears.
  2. Using the right mouse button, click the Printer icon, and then click Properties on the menu that appears.
  3. In the Printer Properties dialog box, click the Details tab, and then click Port Settings.
  4. Make sure the "Spool MS-DOS print jobs" box is not checked, and then click OK.

MORE INFORMATION

By using this workaround, some of your documents may print more slowly.
Modification Type:MajorLast Reviewed:12/17/2000
Keywords:kbprb KB132671
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