Windows 95 Hangs When You Start It Again After Setup (132663)
The information in this article applies to:
This article was previously published under Q132663 SYMPTOMS
Windows 95 may stop responding (hang) when you start Windows 95 for a
second time after you have completed Setup.
CAUSE
This problem occurs when you manually add a SCSI adapter to the system
using the Add New Hardware Wizard if the resource settings for that
adapter are not set to the correct values in Device Manager. When you run
Setup again, Windows 95 skips the detection of the incorrect resources
because it detects that a card is already installed with the actual
resources it is using.
This results in two entries for the same SCSI controller (that is, one with
the correct resource settings, and the other with incorrect resource
settings). When Windows 95 attempts to load the SCSI drivers for the card
with the incorrect resource settings, the computer hangs.
RESOLUTION
To resolve this problem, start Windows 95 in safe mode and remove the
incorrect SCSI adapter entry. You can safely remove both entries. Then,
after you start Windows 95 in normal mode, the detection option from the
Add New Hardware Wizard detects the SCSI adapter and sets it up using the
correct resources.
| Modification Type: | Major | Last Reviewed: | 12/17/2000 |
|---|
| Keywords: | KB132663 |
|---|
|