Cannot Start Help After Removing Disk from Disk Drive (132621)
The information in this article applies to:
This article was previously published under Q132621 SYMPTOMS
After you load a Windows-based program file from a disk in a disk drive or
save a Windows-based program file to a disk in a disk drive, and then you
remove the disk from the drive, you are unable to start Windows Help from
within the Windows-based program. Depending on the Windows-based program
that you are using, you may or may not receive an error message indicating
that Windows Help did not start.
CAUSE
When you start Windows Help from a Windows-based program, Windows 95 passes
the program's current working directory to Windows Help. If the current
working directory is located on a disk drive, and if there is no disk in
that drive, Windows 95 does not verify that the directory exists and
therefore does not start Windows Help.
RESOLUTION
To work around this behavior, insert a disk in the disk drive, or change
the current working directory to a valid directory using the program's File
Open and Save commands.
| Modification Type: | Major | Last Reviewed: | 7/28/2001 |
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| Keywords: | kbAppCompatibility KB132621 |
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