Windows NT 3.51 Setup Hangs on a Computer With Three IDE Drives (132469)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q132469 SYMPTOMS
When you install Windows NT on a computer with a dual channel IDE
controller and three IDE hard disk drives, SETUP stop responding (hangs)
after the mass storage detection.
CAUSE
This problem occurs on systems with one hard drive on the primary channel
and two hard drives on the secondary channel. The IDE driver is expecting
the first channel to be fully populated before finding hard drives on the
second channel.
RESOLUTION
To correct this problem, move two of the drives to the primary channel and
leave the third drive on the secondary channel.
STATUS
Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and
3.51. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 12/16/2003 |
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| Keywords: | KB132469 |
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