File Manager Hangs on Computer Using Mitsumi CD-ROM Driver (132445)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
This article was previously published under Q132445

SYMPTOMS

If you use the Mitsumi CD-ROM driver (MITSUMI.SYS) provided with Windows NT, or the Mitsumi proprietary CD-ROM driver (16-bit I/F, model number 74- 1645A) for a Mitsumi CRMC-FX001D CD-ROM drive or a Sound Blaster CT1750 Multi-CD-ROM drive, File Manager stops responding (hangs) when you choose the CD-ROM drive icon.

This problem occurs when a compact disc is not present in the CD-ROM drive.

WORKAROUND

To work around this problem, ensure that a CD is in the CD-ROM drive when you choose the File Manager CD-ROM drive icon.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:12/16/2003
Keywords:KB132445
©2003 Microsoft Corporation. All rights reserved.