OFF95: MSAPPS from Previous Version Not Removed on Upgrade (132411)
The information in this article applies to:
- Microsoft Office for Windows 95
This article was previously published under Q132411 SYMPTOMS
When you install Microsoft Office version 7.0 over an existing version of
Microsoft Office, the MSAPPS folder from the existing version of Office is
not removed.
CAUSE
This behavior occurs because the Microsoft Office version 7.0 Setup program
cannot detect which shared applications are safe to remove from an existing
version of Microsoft Office. Because the shared applications are used by
applications other than the Office applications, it is not safe for the
Microsoft Office version 7.0 Setup program to remove them.
Because Microsoft Office version 7.0 installs the shared applications to
the PROGRAM FILES\COMMON FILES\MICROSOFT SHARED folder, instead of the
MSAPPS folder, you may have multiple versions of the following shared
applications on your computer:
Equation Editor
WordArt
Graph
Organization Chart
Clipart Gallery
Graphic filters
Microsoft Query
Microsoft Info
Proofing Tools
Text Converters
Note that this behavior does not affect the functionality of the shared
applications or your Microsoft applications. The newest version of the
applications are registered in Windows, and these are the versions that are
run when you use the shared application. However, the duplication of files
uses up disk space on your computer.
WORKAROUND
To avoid having multiple versions of the same shared applications on your
computer, use any of the following methods.
Method 1: Before you install Microsoft Office version 7.0 over a previous
version of Office, run the Setup program for the previous version
of Microsoft Office in maintenance mode, and choose Remove All to
remove the shared applications that were installed by that
version of Office.
Method 2: To remove the older version of a shared application that is in
multiple locations on your computer, do the following:
- Run Microsoft Explorer or My Computer.
- Locate the MSAPPS folder in the Microsoft Windows folder.
- Click the folder in the MSAPPS folder for the application that
you want to remove, and press DELETE. Repeat this step for
each shared application that you want to remove.
REFERENCES
For more information about deleting files or folders in Microsoft Windows,
click the Index tab in Windows Help, type the following text
double-click the selected text, and then double-click "Deleting a file or
folder" to go to the "To Delete A File Or Folder" topic.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | KB132411 |
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