PRB: MSINFO Not Installed on Windows NT or Windows 95 (132207)


The information in this article applies to:

  • Microsoft Visual FoxPro for Windows 3.0
This article was previously published under Q132207

SYMPTOMS

When installing Visual FoxPro version 3.0 on Windows NT or Windows 95, you notice that MSINFO is not installed by the Complete configuration option.

CAUSE

MSINFO is a Microsoft Technical Support application designed to gather system configuration information from customers. This information can assist a technical support professional to more quickly identify the cause of a customer's problem. The current version of MSINFO writes information about itself to the WIN.INI file when it is installed.

Windows 95 logo requirements specify that applications use the registry and not the Win.ini or System.ini files to store application information. This ensures that applications are properly registered and visible in the Windows 95 environment. To meet these logo requirements, Visual FoxPro's default (Complete) installation does not include MSINFO under Windows NT or Windows 95, which are both 32-bit environments.

NOTE: MSINFO is included in the complete installation of Visual FoxPro version 3.0 under Windows version 3.1x and Windows for Workgroups version 3.11.

STATUS

This behavior is by design.

MORE INFORMATION

If you're running Setup for the first time, you can add MSINFO in your Visual FoxPro version 3.0 installation under Windows NT or Windows 95 by following these steps:
  1. In Setup, click the Custom installation button in the Big Button dialog box.
  2. Click the MS Tools check box to enable the Change Option button.
  3. Click the Change Option button.
  4. In the Microsoft Tools dialog box, click the MS Info installation check box, and click the OK button.
  5. Continue with the Setup process.
If you've already installed Visual FoxPro and now want to install MSINFO, click the Microsoft Visual FoxPro Setup icon to run Maintenance Mode Setup:
  1. When the Setup dialog box appears, click the Add/Remove button.
  2. Follow steps 2-5 above.
Modification Type:MinorLast Reviewed:2/22/2005
Keywords:kbprb kbsetup KB132207
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