PC Mac: Client Hangs When Accessing PO on NT 3.5 Server (131963)



The information in this article applies to:

  • Microsoft Mail for PC Networks 3.0

This article was previously published under Q131963

SYMPTOMS

When you run Microsoft Mail for PC Networks, Macintosh workstation against a version 3.2 Microsoft Mail postoffice located on Microsoft Windows NT version 3.5 Server with Services for Macintosh installed, the Macintosh clients may experience severe performance degradation, or the client may hang intermittently.

CAUSE

This may occur when you mount the volume on the Macintosh client, logging on to the Mail server, or when you manipulate mail messages on the server.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT version 3.5 and Microsoft Windows NT version 3.51. This problem was corrected in the latest U.S. Service Pack for Windows NT. The server MUST be version 3.51 to implement this fix.

This fix is available only on Windows NT 3.51. If this fix is required and Windows NT 3.51 is not the current version being used, Product Support has been authorized to send a Windows NT 3.51 server step-up upgrade CD-ROM. The latest U.S. Service Pack will need to be applied to the version 3.51 installation.

For information on obtaining this update, query on the following in the Microsoft Knowledge Base:

SERVPACK


Modification Type:MajorLast Reviewed:10/19/2000
Keywords:KB131963