Windows 95 Hangs at Boot with 386Max and More Than 16 MB RAM (131214)
The information in this article applies to:
This article was previously published under Q131214 SYMPTOMS
Windows 95 may stop responding (hang) when you start it on a computer with
more than 16 megabytes (MB) of memory.
CAUSE
This problem can occur if 386Max, a memory manager published by Qualitas,
Inc., is installed on the computer. The way this memory manager handles
more than 16 MB of memory is incompatible with Windows 95.
RESOLUTION
To work around this problem, remove 386Max and use the Microsoft XMS memory
manager (HIMEM.SYS) instead. To do so, use any text editor to edit the
CONFIG.SYS file. Remove or remark out any reference to 386MAX and then add
the following line as the first line in the file:
device=c:\windows\himem.sys
Save and then close the CONFIG.SYS file, and then restart your computer.
For additional information about removing 386Max, please refer to that
program's documentation or manufacturer.
MORE INFORMATION
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 12/17/2000 |
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| Keywords: | KB131214 |
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