SMS Remote Control Fails on AST Manhattan Pentium (130900)


The information in this article applies to:

  • Microsoft Systems Management Server 1.0
This article was previously published under Q130900

SUMMARY

If you remove Remote Control for the second time from a Windows for Workgroups 3.11 client using a 3COM 3C503 or 3C509 network interface card (NIC), the following error message may appear:
An application error has occurred and an application error log is being generated.

exe\SMS.DBG (pid=33)
Exception: access violation (0xc0000005), Address <Hex address>
This problem occurs when Systems Management Server is installed on an AST Manhattan Pentium computer with 64 megabytes of RAM.

To work around this problem, do one of the following:

  • Use another supported NIC on the Windows for Workgroups client. -or-

  • On the Systems Management Server, reduce the RAM to 16 MB.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbArtTypeINF kbnetwork kbprb KB130900
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