MSB Solar: Computer Freezes When Entering Games (130446)



The information in this article applies to:

  • Scholastic's Magic School Bus series: Explores the Solar System for Windows 1.0

This article was previously published under Q130446
1.00 WINDOWS kbinterop kbmm kbhw kbdisplay kbfaq

SYMPTOMS

When you click the Whatsits in Magic School Bus Explores the Solar System to play games, the program may stop responding (hang).

CAUSE

This behavior may be caused by one of the following:

  • You use the Microsoft Natural Keyboard with the Keyboard Sounds function turned on (enabled).
  • You have a problem with your video display driver.

WORKAROUNDS

Use one of the following two methods to work around the problem.

Problems using the Microsoft Natural Keyboard

If you are using the Microsoft Natural Keyboard with the software supplied, make sure you turn off (disable) the Keyboard Sounds function. Please follow the steps below:

  1. Open Control Panel.
  2. Double-click the Keyboard icon.
  3. Select Sounds Off on the Options tab.

Video Driver Problems

Make sure your video driver is a current version.

If you are using a video chipset compatible with standard Super VGA drivers, change your display driver to Super VGA 640x480, 256 colors.

NOTE: Before you make changes to your display driver, always make a copy of the SYSTEM.INI file, located in the WINDOWS directory. For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

For a list of video cards that are compatible with SVGA, please see the following article(s) in the Microsoft Knowledge Base:

90734 Changes to Windows Driver Library - Displays

NOTE: Even if your video card is not listed, it still may be compatible with the Microsoft Super VGA series of drivers.

MORE INFORMATION

The games modules are the only areas in Explores The Solar System that use the keyboard.

Modification Type:MajorLast Reviewed:9/4/2002
Keywords:KB130446