Banner Always Printed When Using GSNW Print Gateway (130226)
The information in this article applies to:
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
This article was previously published under Q130226 SYMPTOMS
If you print from a computer running Microsoft Windows NT 3.5x to a NetWare Print Gateway defined on a computer running Windows NT 3.5x Server and Microsoft Gateway Service for NetWare (GSNW), you always receive a NetWare banner page before the print job.
The banner page is printed even if you clear the Print Banner check box in
the GSNW options on the computer running Windows NT 3.5x Server. Disabling
the banner option in the print queue configuration using the NetWare
PrintCon utility does not prevent the banner from being printed.
If you print directly from the computer running Windows NT Server and GSNW,
a banner is not printed. If you print to the same computer running Windows
NT 3.5x Server and GSNW from a computer running Windows for Workgroups 3.11
a banner is not printed.
NOTE: This issue is most problematic when the printer on the NetWare print server is a postscript printer because NetWare is unable to generate
postscript code for the banner.
RESOLUTION
To work around this behavior, install Client Services for NetWare (CSNW) on
the Windows NT Workstation so that you do not have to print through the
print gateway on the Windows NT server running GSNW. Using CSNW enables
you to directly connect to the NetWare print queue. You can disable banners
by running Control Panel and choosing CSNW.
To correct this behavior, install the fix for Windows NT 3.5 mentioned
below, or upgrade to Windows NT 3.51 (if you have not already done so) and
install the latest U.S. Service Pack for Windows NT version 3.51.
STATUS
Microsoft has confirmed this to be a behavior in Windows NT versions 3.5 and 3.51.
This behavior has been corrected in the latest U.S. Service Pack for
Windows NT version 3.51. For information on obtaining the Service Pack,
query on the following word in the Microsoft Knowledge Base:
A supported fix is now available, but is not fully regression-tested and
should be applied only to systems that experience this specific behavior.
Unless you are severely impacted by this specific behavior, Microsoft
recommends that you wait for the service pack release containing this fix.
Contact Microsoft Product Support Services for more information. Contact
Microsoft Product Support Services for more information on the availability
of this fix.
| Modification Type: | Major | Last Reviewed: | 10/30/2003 |
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| Keywords: | kbbug kbnetwork kbprint KB130226 |
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