XCLN: Attachment Icon Not Updated After App Installed (130020)
The information in this article applies to:
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Exchange Windows NT client 4.0
- Microsoft Exchange Windows NT client 5.0
This article was previously published under Q130020 SYMPTOMS
When you view a message, attachments in the message appear with the icon
from the application from the sender's computer. This is true whether or
not the receiver has the application installed on the workstation.
For example, if a message is sent to you with a Microsoft Excel attachment,
and you do not have Microsoft Excel installed on your machine, the icon in
the message will display as an Microsoft Excel icon.
CAUSE
This is expected behavior.
MORE INFORMATION
The recipient will see the icon that the sender has associated with the
file. Normally, the icons will display in the recipient messages according
to the parent applications on the sender computer. However, if the sender
associates an .XLS file with Microsoft Word for Windows, then forwards the
file, the recipient may see a Word for Windows icon in the message.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kbusage KB130020 |
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