Fax Transmissions Fail with DSI Scout Plus Fax/Modem (129262)
The information in this article applies to:
This article was previously published under Q129262
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, you should first make a backup copy of the
registry files (System.dat and User.dat). Both are hidden files in the
Windows folder.
SYMPTOMS
When you are using a Digicom Systems (DSI) Scout Plus fax/modem, fax
transmissions fail.
CAUSE
DSI Scout Plus fax/modems fail to negotiate with some brands of fax/modems
and fax machines because of the manner in which flow control is implemented
on this fax/modem.
For example, it has been reported that the DSI Scout Plus fax/modem cannot
negotiate with the following equipment:
RESOLUTION
To use the DSI Scout Plus fax/modem successfully with Windows 95, you must
change the flow control method. To do so, change the SetupCommand key to
"ATS7=255&D3*F2" (without quotations marks) in the following registry
entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\At Work Fax\Local Modems\TAPIxxxxx
After you make this change, restart Microsoft Exchange.
For information about how to edit the registry, view the Changing Keys And
Values online Help topic in Registry Editor (Regedit.exe). Note that you
should make a backup copy of the registry files (System.dat and User.dat)
before you edit the registry.
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall Windows 95. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved.
Use Registry Editor at your own risk.
MORE INFORMATION
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 2/13/2002 |
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| Keywords: | KB129262 |
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