XCLN: Pointer Doesn't Change When New Mail Is Received (129136)
The information in this article applies to:
- Microsoft Exchange Windows NT client 4.0
- Microsoft Exchange Windows NT client 5.0
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
This article was previously published under Q129136 SYMPTOMS
You configure your client to notify you of new mail using the Briefly
Change The Pointer notification option in the Options dialog box. However,
when you receive new mail on a Microsoft Exchange Windows 95 and Windows NT
clients, the pointer does not change as expected.
CAUSE
When you receive new mail, the pointer will only change when it is inside
the Microsoft Exchange client window. If the pointer is in another
application or outside the Microsoft Exchange window, it will not change
when new mail arrives. This is due to a limitation of cursor control on the
32-bit Windows platforms.
RESOLUTION
With 32-bit Windows platforms, you can take advantage of other notification
options, such as playing a sound or displaying a notification message. In
addition, Windows 95 will automatically display a new mail notification
icon on its taskbar.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
|---|
| Keywords: | kbui KB129136 |
|---|
|