Error running Setup from DMF disks on HP OmniBook (129071)
The information in this article applies to:
- Microsoft Word for Windows 6.0
- Microsoft Word for Windows 6.0a
- Microsoft Word for Windows 6.0c
- Microsoft Office for Windows 95
- Microsoft Office for Windows 95 7.0b
This article was previously published under Q129071 SYMPTOMS
When you run the Word for Windows Setup program from an external floppy
disk drive on a Hewlett-Packard OmniBook computer, after you remove Disk 1,
insert Disk 2, and then press ENTER, you receive the "Insert Disk 2"
message again.CAUSE
The OmniBook floppy disk drive is unable to read the Disk 2 file format.
Disk 2 and all subsequent disks are formatted with Distribution Media
Format (DMF). DMF is a technology that enables more contents to be stored
on a high-density disk by removing normal sector boundaries. DMF is a new
disk format that increases the data capacity of a 3.5-inch disk.STATUS
Hewlett-Packard is aware of this problem.RESOLUTION
To work around this problem, contact Microsoft to obtain a replacement
set of floppy disks that are not DMF formatted. Non-DMF diskettes are not
available for Microsoft Office for Windows 95. If your Omnibook supports a
cd-rom drive then contact Microsoft for a replacement cd-rom disk.
Note that using DRIVPARM has no affect. In addition, files cannot be
extracted from Disk 2 with the Extract program.
MORE INFORMATION
OmniBook is manufactured by Hewlett-Packard, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
The external floppy disk drives mentioned in this article are manufactured
for the OmniBook by Pacific Rim Systems, a vendor independent of Microsoft; we make
no warranty, implied or otherwise, regarding this product's performance or
reliability.
| Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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| Keywords: | kbsetup KB129071 |
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