"Access Denied" Err Msg Changing Password in Windows Clients (128490)



The information in this article applies to:

  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows for Workgroups 3.11
  • Microsoft Windows 95

This article was previously published under Q128490

SYMPTOMS

When you log on at your Windows for Workgroups or Windows 95 client computer, a message appears indicating that your account password has expired. When you attempt to change your password, the following error message appears,
Access Is Denied
and you are unable to log on to the Windows for Workgroups workstation.

CAUSE

This problem occurs when the network administrator enables the Windows NT option "User must change password at next logon" for the user account and sets the global account policy "User must log on in order to change password."

WORKAROUND

To work around this problem, either disable the option "User must log on in order to change password" or disable password expiration for the user account.

Modification Type:MajorLast Reviewed:3/16/2004
Keywords:KB128490