You receive a "The user connected to port <port> has been disconnected" event message in Windows NT 3.5 (128448)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5
This article was previously published under Q128448

SYMPTOMS

After you connect from a Remote Access Service (RAS) client to a RAS Server in Windows NT version 3.5 and perform file transfer using the TCP/IP protocol in heavy network traffic, the following event may appear in the Event Viewer of the RAS Server:
Event ID: 20013
Source: Remote Access
Type: Error
Description: The user connected to port <port> has been disconnected due to a fatal network error on the local network.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K
Modification Type:MajorLast Reviewed:12/6/2004
Keywords:KB128448
©2004 Microsoft Corporation. All rights reserved.