ErrMsg: "5735: Protocol Manager has reported..." w/ 3Com NIC (128442)



The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5
  • Microsoft Network Client for MS-DOS 3.0

This article was previously published under Q128442

SYMPTOMS

After building an MS-DOS Client boot disk using the Windows NT Server Network Client Administrator and using the disk to boot a computer with a 3Com 3c509 or 3c503 Network Interface Card (NIC), the "net start" line in the Autoexec.bat file fails and the following error message appears:
Error 5735: Protocol Manager has reported that a network adapter cannot be found.

RESOLUTION

Run the setup program for the NIC and disable the Plug and Play option.

The 3c509 or 3c503 are manufactured by 3Com, Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MajorLast Reviewed:11/17/2003
Keywords:kberrmsg kbHardware kbnetwork kbprb KB128442