PC DB: Err Msg: Program Is Incompatible with the Postoffice (128358)
The information in this article applies to:
- Microsoft Mail for PC Networks 3.2
- Microsoft Mail for PC Networks 3.2a
This article was previously published under Q128358 SYMPTOMS
When you run the Administration program (ADMIN.EXE) for Microsoft Mail for
PC Networks, the following error may appear:
This program is incompatible with the postoffice.
ADMIN.EXE will then fail to run, and the mail clients will not be able to
access the postoffice.
CAUSE
This error will occur if the MASTER.GLB is a 0 byte file or corrupt. If
ADMIN.EXE cannot find the version number stored in the MASTER.GLB on start
up, the above error will be returned.
RESOLUTION
To repair, restore the MASTER.GLB from backup or create a new installation
of the postoffice using the same NETWORK/POSTOFFICE name as the original,
and copy the newly created MASTER.GLB. Ensure that the same disk set is
used that originally created this PO.
If a recent backup is not available, or you have to reinstall, you will
have to reinstall any gateways added since the date of the restored
MASTER.GLB. You will also have to enable the GAL and configure the Dir-Sync
server.
| Modification Type: | Major | Last Reviewed: | 11/12/1999 |
|---|
| Keywords: | KB128358 |
|---|
|