WD6X: Word Doesn't Fax with Delrina's No Chooser Extension (128179)
The information in this article applies to:
- Microsoft Word for the Macintosh 6.0
This article was previously published under Q128179 SYMPTOMS
When you attempt to fax a document from Word version 6.0 for the Macintosh,
the print job may be spooled, but nothing faxes. Also, you may not be able
to use the No Chooser control panel. No Chooser is a system extension that
allows you to fax from any application even though you have a printer
selected in the Chooser.
CAUSE
This problem is caused by an incompatibility between Delrina's No Chooser
extension and Word 6.0 for the Macintosh.
RESOLUTION
To resolve this problem, update to Word 6.0.1, which corrects the conflict
with Delrina's No Chooser extension.
To fax without problems in Word 6.0, select the ImageSaver III driver in
the Chooser.
No Chooser and MacFax Pro are manufactured by Delrina, a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability. For more information about MacFax
Pro, contact Delrina.
For information about how to contact Delrina, query in the Knowledge Base
for one of the following articles:
65416
Hardware and Software Third-Party Vendor Contact List, A-K
60781
Hardware and Software Third-Party Vendor Contact List, L-P
60782
Hardware and Software Third-Party Vendor Contact List, Q-Z
STATUS
Microsoft has confirmed this to be a problem in Word version 6.0 for the
Macintosh. This problem was corrected in Word version 6.0.1 for the
Macintosh.
| Modification Type: | Major | Last Reviewed: | 12/15/1999 |
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| Keywords: | kb3rdparty kbbug kbenv KB128179 |
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