Money: Error Message When You Attempt to Void an Epay Transaction (128136)
The information in this article applies to:
- Microsoft Money 2002
- Microsoft Money 2001
- Microsoft Money 2000
- Microsoft Money 99
- Microsoft Money 98
- Microsoft Money 97
- Microsoft Money 2000 Business and Personal
- Microsoft Money 98 Deluxe Edition
- Microsoft Money 98 Financial Suite
This article was previously published under Q128136 SYMPTOMS If you try to void an Epay transaction, you may receive one
of the following error messages, and Microsoft Money will not allow you to void
the transaction. Money 99 or Later It is too late for your bank or brokerage
to cancel this payment. It has already been processed for payment. However, you
can delete this transaction if you know that it will not be deducted from your
account.
NOTE: With VISA and some OFC providers, the money may have already
been removed from the customers account, even though the payee may
never cash the check. So the customer would need to contact VISA or
their OFC bank/provider to make sure the funds are returned.
Money 97 or Money 98 It is too late for Online Services to
cancel this payment. It has already been processed for payment. However, you
can delete this transaction if you know that it will not be deducted from your
account. CAUSE This error message occurs when you try to void an Epay
transaction within four days before the due date or at any time after the due
date. RESOLUTION To correctly record a voided transaction, enter a new
transaction, void it, and then delete the Epay transaction. To do this:
- Create a new transaction that contains all of the
information from the transaction that you want to void.
- Before you record the transaction, mark it as void. To do
this, use the appropriate method for your version of Money.
Money 4.0 or Later On the Edit menu, point to Mark
As, and then click Void. Money 3.0 On the Edit menu, click Void
Transaction. - Press ENTER to record the transaction in your Account Book
or Account Register, and then click Yes.
- In your Account Book or Account Register, click to select
the original copy of the transaction that you want to void.
- On the Edit menu, click
Delete or Delete Transaction, and then click
Yes.
MORE INFORMATION Typically, you void a transaction if a merchant did not
receive a check, and the bank issued a stop-payment order on the check.
Note These steps only allow you to maintain accurate records. They do
not affect check processing in any way. To issue a stop-payment order, you must
contact your bank.
| Modification Type: | Major | Last Reviewed: | 1/5/2005 |
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| Keywords: | kberrmsg kbonline kbprb KB128136 |
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