PC WRmt: Remote Mail to Group with New User Not Delivered (127953)
The information in this article applies to:
- Microsoft Mail Remote for Windows 3.2
This article was previously published under Q127953 SYMPTOMS
If a Microsoft Mail Remote for Windows user sends a message to an existing
group, after the group has just been modified to contain newly created
users, mail may not be delivered to those new users. In addition, no error
message will be returned.
RESOLUTION
Restart External to force the updated information to be stored memory,
including the new group definition.
MORE INFORMATION
When mail addressed to a group is sent by Remote Mail for Windows,
EXTERNAL.EXE performs the group address resolution after it receives the
mail. If the group definition has been modified to include newly created
users, and EXTERNAL.EXE has not reached IntervalUpdate time, it will not
know about these new users, and new mail will not be created for them. If
the group is made up of all new users, mail will appear to have
disappeared, and no error message will be generated.
EXTERNAL.EXE loads group information among other definitions into its
memory at start up. It also checks for updated information regularly based
on the IntervalUpdate setting. The default is set to 5 minutes.
For additional information, please see version 3.2 of Microsoft Mail for PC
Networks "Administrator's Guide," page 248.
| Modification Type: | Major | Last Reviewed: | 11/12/1999 |
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| Keywords: | KB127953 |
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