Unrecognizable Characters Displayed Using Remote Control (127949)


The information in this article applies to:

  • Microsoft Systems Management Server 1.0
  • Microsoft Systems Management Server 1.1
  • Microsoft Systems Management Server 1.2
This article was previously published under Q127949

SYMPTOMS

When you take remote control of a client computer from Help Desk in Microsoft Systems Management Server, unrecognizable characters are displayed when you start a third-party 3270 terminal emulation program for Windows.

CAUSE

This problem occurs when a font used on the client computer is not available in the Windows NT system.

RESOLUTION

To correct this problem, use a different font that is available on the Windows NT system or install the same font in Windows NT.

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kb3rdparty kbArtTypeINF KB127949
©2004 Microsoft Corporation. All rights reserved.