Mac Client Can't Logon Because Password Has Expired (127943)
The information in this article applies to:
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
This article was previously published under Q127943 SYMPTOMS
When you try to automount or connect to an Macintosh accessible volume
using an alias from a Macintosh client, the following error message appears
when the Macintosh client tries to establish a connection:
The alias <alias name> could not be opened, because the shared
disk <name of the shared volume> could not be found on the network.
This error message does not help determine the true cause of the problem.
CAUSE
This problem can occur when the Macintosh client's user account password
has expired on the Windows NT domain, or when the account has been disabled
through User Manager.
To determine if an expired Macintosh user account password is the cause of
this problem, attempt to manually connect to the Windows NT Macintosh
accessible volume through Chooser. If the password is expired the following
error message appears:
Your password has expired on the server.
MORE INFORMATION
Windows NT Server is sending the same error code in both cases though the
Macintosh client is not displaying the same error message in both cases.
STATUS
To correct this problem, update the Macintosh client's user account
password in Windows NT User Manager for Domains.
The Macintosh computer and AppleTalk protocol are manufactured by Apple
Computers, Inc., a vendor independent of Microsoft; we make no warranty,
implied or otherwise, regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 5/6/2003 |
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| Keywords: | kbnetwork KB127943 |
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