Remote Control Works Only Once with Micromatic VTD/8 Gateway (127925)
The information in this article applies to:
- Microsoft Systems Management Server 1.0
- Microsoft Systems Management Server 1.1
This article was previously published under Q127925 SYMPTOMS
If you use the Micromatic VTD/8 gateway with Microsoft Systems Management
Server version 1.0 Helpdesk Remote Control, you may not be able to
take remote control of a Windows for Workgroups version 3.11 client
computer more than once.
CAUSE
Network Monitor reveals that the Micromatic VTD/8 gateway forwards name
requests back onto the NetBEUI protocol, which results in a name conflict.
Echoing name request packets causes SMS Server Viewer not to work.
WORKAROUND
To work around this problem, disable the NetBEUI protocol on the gateway
and use TCP/IP-32 as the default protocol. For more information, contact
Micromatic.
The third-party products discussed here are manufactured by Micromatic, a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
|---|
| Keywords: | kb3rdparty kbnetwork kbNetworkMon KB127925 |
|---|
|