Print Notification Terminates MS-DOS and Windows Clients (127817)


The information in this article applies to:

  • Microsoft LAN Manager 2.2b
  • Microsoft LAN Manager 2.2c
This article was previously published under Q127817

SYMPTOMS

Your computer running MS-DOS or Windows with LAN Manager version 2.2b or 2.2c TCP/IP network protocol stops responding when a print notification message returns from a network printer. This only happens if the Messenger service is enabled on the client and the messages are larger than 128 characters.

MS-DOS clients generally halt and require a cold reboot (pressing CTRL+ALT+DEL is not adequate). Windows clients hang with a black screen or exit back to MS-DOS.

CAUSE

RESOLUTION

TCPTSR.EXE has been updated to fix this problem.

STATUS

Microsoft has confirmed this to be a problem in LAN Manager version 2.2b and 2.2c. A fix to this problem is in development, but has not been regression-tested and may be destabilizing in production environments. Microsoft does not recommend implementing this fix at this time. Contact Microsoft Product Support Services for more information on the availability of this fix. NOTE: The README.TXT file originally released with the Microsoft LAN Manager 2.2c Update states that this fix is included in that patch. It was NOT.
Modification Type:MajorLast Reviewed:9/30/2003
Keywords:KB127817
©2003 Microsoft Corporation. All rights reserved.