IBM Token Ring /A Adapter Fails To Start in Windows NT 3.5 (126978)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5
This article was previously published under Q126978

SYMPTOMS

When you start Windows NT version 3.5 using an IBM Token Ring /A network adapter, it may fail and cause the following error message to appear:
At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details.
The following event is written to the system log of Event Viewer:

Event: 5009
Source: IBMTOK
Type: Error
Description: IBMTOKMC1: Does not support the configuration supplied.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K


The IBM Token Ring network adapters discussed here are manufactured by IBM Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:11/3/2003
Keywords:KB126978
©2003 Microsoft Corporation. All rights reserved.