Windows NT 3.5 Setup Fails with Microspeed Trackball Mouse (126853)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows 95
This article was previously published under Q126853

SYMPTOMS

When you install Windows NT version 3.5 on a Compaq computer with a Microspeed Trackball mouse and a Quantum LPS528A (Type 65, 527.5 MB) IDE hard disk, Setup stops responding (hangs) at the Welcome to Setup screen. This problem does not occur in Windows NT version 3.1 or with hard disks from manufacturers.

CAUSE

The Microspeed Trackball mouse is not on the Windows NT version 3.5 Hardware Compatibility List (HCL) and is not supported.

RESOLUTION

To correct this problem, use a supported trackball mouse.

The third-party products discussed here are manufactured vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:11/20/2003
Keywords:KB126853
©2003 Microsoft Corporation. All rights reserved.