STOP 0xA When Installing Madge Smart 16/4 Ringnode Adapter (126638)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Server 3.5
This article was previously published under Q126638

SYMPTOMS

When you install Windows NT version 3.5 using a Madge Smart 16/4 Ringnode Token Ring adapter, the system may stop responding (hang) or the following error message appears while attempting to start the network:
STOP: 0x0000000A
IRQL_NOT_LESS_OR_EQUAL

RESOLUTION

According to Madge Networks Technical Support, you should:

  1. Download an updated driver called NT35.ZIP from Madge Networks bulletin board system (BBS) at (408)-955-0262.
  2. If you are installing a workstation or a member server, do not install the network during Windows NT version 3.5 Setup. If you are installing a Primary or Backup Domain Controller, contact Madge Networks Technical Support at (800) 876-2343 for more information.


  3. Once Windows NT Setup is complete, manually install the network. To do so:

    1. Run Control Panel and choose Network.
    2. In the Network Settings dialog box select Add Software.
    3. Choose "<Other> Requires disk from manufacturer" from the Network Software list box.
    4. Select Continue and specify the location of the Madge network drivers.
The Madge products discussed here are manufactured by Madge Networks, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:11/4/2003
Keywords:KB126638
©2003 Microsoft Corporation. All rights reserved.