Truncated Text Around Absolute Positioned Object with DeskJet (126113)


The information in this article applies to:

  • Microsoft Works 3.0
  • Microsoft Works 3.0a
  • Microsoft Works 3.0b
This article was previously published under Q126113

SYMPTOMS

A document containing an Absolute Positioned Object (APO), with text on at least one edge of the object, may have truncated or missing text when you use the Hewlett-Packard (HP) DeskJet 500 series driver, versions 4.0, 4.1, and 5.0.

RESOLUTION

When the printer setup is set to Automatic and there is text around an APO, the print job may have missing text around the edge of the APO or parts of the letters may be missing, depending on the video driver.

To correct the problem, try one or both of the methods below:

Method 1

  1. From the File menu, choose Printer Setup.
  2. Select the printer and choose Setup.
  3. Change the Printout option from Automatic to Black Text or Color Graphics.

Method 2

Change the video driver to VGA. For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

MORE INFORMATION

For information about other problems when printing to the HP DeskJet 5.0 driver, query on the following articles in the Microsoft Knowledge Base:

126336 Works 3.0: Problems Printing to HP DeskJet Drivers 4.x and 5.x

126763 Works: GP Fault Printing Charts with DeskJet 5.0 Driver

Modification Type:MajorLast Reviewed:9/26/2003
Keywords:kbprb kbprint KB126113
©2003 Microsoft Corporation. All rights reserved.