INVDOS Crashes AutoCAD Mouse/Tablet Driver (125624)
The information in this article applies to:
- Microsoft Systems Management Server 1.0
- Microsoft Systems Management Server 1.1
This article was previously published under Q125624 SYMPTOMS
While using Systems Management Server to inventory MS-DOS or Windows
(16-bit) systems that have AutoDesk's AutoCAD versions 10, 11, or 12
installed, INVDOS will disable the CCMOUSE driver. CCMOUSE is used to
emulate a mouse while using a graphics tablet. The tablet becomes unusable.
INVDOS will complete normally and not report any errors.
CAUSE
When INVDOS is run on systems using CCMOUSE, the mouse detection and
identification tests disable the tablet; the tablet/mouse cursor cannot be
used. The only recovery is to cold boot (power down) the computer and
tablet, and use AutoCAD setup to reconfigure the tablet.
NOTE: When INVDOS completes normally, any SMSSAFE.TMP file is deleted.
Since this file doesn't show that a hardware failure has occurred, the next
time INVDOS is run the same problem will occur.
WORKAROUND
Create an SMSSAFE.TMP file that contains a "MouseInfo=CRASHED" line. The
next time INVDOS is run, it will find the MouseInfo line, and will not run
the mouse test. It will modify the SMS.INI file, "FailedHardwareCheck" to
include the mouse test. This will prevent INVDOS from attempting to run the
mouse test on that client from then on.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0 and 1.1. We are researching this problem and will post new
information in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbHardware kbInventory KB125624 |
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