Cannot Find Multimedia Works Files on Works/Money CD (125521)


The information in this article applies to:

  • Microsoft Works 3.0
This article was previously published under Q125521

SYMPTOMS

If you have the Works/Money CD and you try to access Help or the Tutorial, you may receive the following error messages
Please make sure the Multimedia Works CD-ROM is in the drive <CD-ROM Drive>, or specify an alternative drive for Works to use
where <CD-ROM Drive> is the letter of your CD-ROM drive. After you choose OK, you will receive the following:
Cannot find Multimedia Works for Windows files on drive <CD-ROM Drive>. Please specify another drive.
When you try to run the "Introducing Works" icon, you may receive the error message "The working directory is invalid." After you choose OK, the following is displayed:
Cannot find file <CD-ROM Drive>:\demo\workscbt.exe (or one of its components). Check to ensure the path and filename are correct and that all required libraries are available.
In addition, you may receive the "Cannot run help" error message if you use Works for Windows, multimedia edition, version 3.0 and upgrade to Windows 95. (The Win.ini and Msworks3.ini files entries are always pointing towards drive A instead of to the correct CD-ROM drive letter.)

CAUSE

This problem occurs if Works was installed from the standard Works CD, but the new Works/Money CD is now in the drive. The Help files in the standard Works CD are located in the HELP directory and all of the paths in the .INI files and the Introducing Works icon properties point to this location.

On the Works/Money CD, the Help files are located in the MSWORKS\HELP subdirectory. When you have the Works/Money CD in the drive and try to access the standard Works Help, Tutorial, or Introducing Works files, the location in the .INI files and icon properties points to the wrong location.

RESOLUTION

You can either edit the .INI files and the Introducing Works icon properties to point to the correct locations, or remove and then reinstall Works.

REMOVING AND REINSTALLING WORKS
  1. Windows 95: Click the Start button, point to Programs, point to Microsoft Works for Windows, and click Microsoft Works Setup.

    Windows 3.1: Double-click the Microsoft Works Setup icon in the Microsoft Works for Windows group in Program Manager.
  2. Choose the Remove All button.
  3. When Setup has finished removing the current installation of Works, follow the Setup instructions that came with Works for reinstalling the product.
The .INI file settings and icon properties should now be rewritten to point to the correct location.

NOTE: If there are any errors displayed when you attempt to run setup to remove Works, rename the Works SETUP.STF file and then reinstall Works. The SETUP.STF file is usually located in the C:\MSWORKS\SETUP directory on your hard drive.

EDITING THE .INI FILES AND ICON PROPERTIES

The .INI files should contain the following paths, where <CD-ROM Drive> is the letter of your CD-ROM drive. 
   The MSWORKS3.INI File
   --------------------

   [MM WORKS]
   HelpFilePath=<CD-ROM Drive>:\MSWORKS\HELP\MSWORKS.MVB

   The VIEWER.INI File
   -------------------

   [files]
   MSWORKS.MVB=<CD-ROM Drive>:\MSWORKS\help\ 

   The WIN.INI File
   ----------------

   [MM WORKS]
   Path=<CD-ROM Drive>:\MSWORKS\
Next, the Introducing Works icon properties should be changed using the following steps:
  1. Select the Introducing Works icon.
  2. Modify the icon properties to include the following:

    Command Line: <CD-ROM Drive>:\MSWORKS\DEMO\WORKSCBT.EXE DEMO.LES

    Working Directory: <CD-ROM Drive>:\MSWORKS\DEMO

    Icon: <CD-ROM Drive>:\MSWORKS\DEMO\DEMO.ICO
See your Windows documentation for information about modifying icon properties.

MORE INFORMATION

Modification Type:MajorLast Reviewed:1/14/2000
Keywords:KB125521
©2002 Microsoft Corporation. All rights reserved.